Ros SPENCE (Kalkallo – Minister for Prevention of Family Violence, Minister for Community Sport, Minister for Suburban Development) (09:49): I would like to take this opportunity to congratulate Selena in Mickleham for recently being recognised as part of the Junior Triple Zero Hero Awards by the Emergency Services Telecommunications Authority (ESTA).

When Selena’s mum first began to experience chest pains, Selena’s aunty in another location called 000. From there, ESTA call taker Jack immediately contacted Selena, who was with her mum at the time.

Despite being only 10 years old, Selena immediately swung into action and answered all of Jack’s questions. Mature beyond her years, Selena knew what needed to be done to help her mum and reassured her that help was on the way throughout the whole ordeal.

In a moment of crisis Selena demonstrated bravery, maturity and care for her mother when she was experiencing a life-threatening situation.

The Junior Triple Zero Hero Awards recognise young people for their clear thinking and composure in emergency situations when speaking with 000 call takers. For Selena to have her actions recognised as part of these awards is a significant honour.

Thanks also to Jack, the ESTA call taker who nominated Selena for this award. Jack’s recognition of Selena is terrific, and no doubt his composure also assisted in providing Selena with the comfort needed to be confident in stepping up as a 000 hero to assist and reassure her mum.

Congratulations, again, to Selena on receiving this award. We are very fortunate to have you in our community.